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Terms of Service

Last updated: March 20, 2026

These Parcha Terms of Service create a contract (the “Agreement”) by and between Parcha Labs, Inc., a Delaware corporation (“Parcha”), and you (the “Customer” or “you”) (each a “Party” and together the “Parties”).

THIS AGREEMENT TAKES EFFECT WHEN YOU CLICK THE “I ACCEPT” BUTTON BELOW. BY CLICKING ON THE “I ACCEPT” BUTTON BELOW, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS; AND (C) REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, POWER, AND AUTHORITY TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.

Section 1. Services

1.1 Purpose

This Agreement sets forth the terms and conditions under which Parcha agrees to provide: (i) access to certain software applications (“Subscription Services”) (each such application together with any applicable documentation, an “Agent” and, collectively, the “Platform”) to Customer for use by Authorized Users; and (ii) if applicable, any other implementation or professional services (“Professional Services” together with Subscription Services, the “Services”).

1.2 Services

Subject to the terms and conditions of this Agreement, during the Term, Parcha shall provide Customer’s Authorized Users access to the Platform and the Professional Services listed on each applicable Order Form. Parcha hereby grants Customer a non-exclusive, non-sublicensable, non-transferable, worldwide license to access and use the Platform solely for internal business purposes.

1.3 Changes

Parcha may, in its sole discretion, make any changes to the Services and/or the Platform that it deems necessary to maintain or enhance quality, competitive strength, or to comply with applicable law.

Section 2. Fees and Payment

2.1 Fees

Customer shall pay all fees applicable to Customer’s use of the Services (the “Fees”).

2.2 Payment

Customer shall pay all Fees within thirty (30) days from the date of invoice. All payments shall be made in U.S. dollars and are non-refundable. Late payments shall bear interest at 1.5% per month or the maximum rate allowed by law. Payment disputes must be raised within fifteen (15) days of invoice. Fees do not include taxes, which are Customer’s responsibility.

Section 3. Use of the Services

3.1 Authorized Users

Customer may allow its employees, contractors, or agents to use the Platform as “Authorized Users.” Customer is responsible for all use and misuse of the Services by Authorized Users and for ensuring compliance with this Agreement.

3.2 Prohibited Uses

Customer shall not:

  • Distribute, resell, or permit unauthorized access to the Services;
  • Use the Services in violation of applicable laws;
  • Interfere with the Services or disrupt other users’ access;
  • Reverse engineer, disassemble, or attempt to discover source code of the Platform;
  • Modify or create derivative works of the Platform;
  • Knowingly transfer unlawful content to the Platform;
  • Use any robot, spider, or data scraping tool; or
  • Sublicense, publish, distribute, or resell any Agent or the Platform.

3.3 Account Responsibility

Customer is responsible for all uses of any account and for securing its Parcha account, passwords, and files.

3.4 Cooperation

Customer shall provide cooperation and assistance as Parcha may reasonably request.

3.5 Back-Ups and Data Access

It is Customer’s sole responsibility to back up Customer Data during the Term.

Section 4. Intellectual Property Rights

4.1 Ownership

As between the Parties: (a) Parcha shall exclusively own all Agents, the Platform, the Services, Software, all Usage Data, and all intellectual property rights therein; and (b) Customer shall retain its rights to all Customer Data and all intellectual property rights therein.

4.2 Customer License to Parcha; Feedback

Customer hereby grants Parcha a fully paid-up, royalty-free, worldwide, transferable, sub-licensable, irrevocable and perpetual license to use Customer Data to provide the Services and to improve the Platform, and to use all feedback for any purpose.

4.3 Parcha Trademarks

Customer shall not modify, remove or obscure any Parcha trademark or trade name.

Section 5. Term and Termination

5.1 Term

This Agreement shall commence upon Customer’s acceptance and remain in effect until terminated (the “Term”).

5.2 Termination by Parcha

Parcha may terminate upon written notice if no Order Form is in effect, or immediately if Customer materially breaches this Agreement or fails to pay amounts due.

5.3 Termination by Customer

Customer may terminate on thirty (30) days’ prior written notice if Parcha materially breaches and fails to cure within thirty (30) days.

5.4 Mutual Termination

This Agreement may be terminated by mutual, written agreement of both Parties.

5.5 Effect of Termination

Upon termination, Customer shall immediately cease all use of the Services. Sections 2, 3.2–3.5, 4, 5, 9.1, 10, 11 and 12 shall survive.

Section 6. Confidentiality

“Parcha Confidential Information” means all financial, technical, or business information designated as confidential. Customer shall not disclose or use Parcha Confidential Information except as permitted under this Agreement.

Section 7. Data and Privacy Practices

Customer acknowledges Parcha may process Customer Data in providing the Services. To the extent Customer Data contains Personal Information, Customer determines purpose and means of processing. Parcha shall not sell or share Service Personal Data for purposes other than providing the Services. Parcha operates the Services pursuant to its privacy policy at grep.parcha.ai/privacy.

Section 8. Warranties and Disclaimers

Each Party represents it is duly organized and has authority to enter into this Agreement. Parcha warrants Professional Services will be performed in a professional manner.

EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND TO THE FULLEST EXTENT PERMITTED BY LAW. PARCHA EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE SERVICES ARE TOOLS FOR ASSISTING CUSTOMER AND PARCHA SHALL HAVE NO LIABILITY FOR CUSTOMER’S COMPLIANCE PROGRAMS.

Section 9. Indemnification

Customer shall indemnify Parcha against losses arising from (i) breach of this Agreement; (ii) claims that Customer Data infringes third party rights; or (iii) failure to pay amounts due.

Section 10. Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL PARCHA BE LIABLE FOR ANY LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES. PARCHA’S AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

Section 11. Miscellaneous

  • 11.1 Entire Agreement. This Agreement constitutes the entire agreement between the Parties.
  • 11.2 Assignment. Neither party may assign without prior written consent, except Parcha may assign to an acquiror.
  • 11.3 Severability. Invalid provisions shall be modified to accomplish the original intent.
  • 11.4 Relationship. The Parties are independent contractors.
  • 11.5 Notices. Notices to Parcha shall be sent to aj@parcha.ai.
  • 11.6 Governing Law. This Agreement shall be governed by the laws of the State of California.
  • 11.7 Publicity. Parcha may use Customer’s name and logo to identify Customer as a client.
  • 11.8 Amendments. No provision may be amended without written approval by both Parties.
  • 11.9 Force Majeure. Parcha is not responsible for delays from causes beyond its control.

Section 12. Addendum: AI Data Practices

PARCHA LABS HAS ZERO DATA RETENTION AND ZERO TRAINING AGREEMENTS IN PLACE WITH ALL OF ITS AI PROVIDERS USED ON THE PLATFORM. PARCHA LABS SHALL NOT USE CUSTOMER DATA FOR THE PURPOSE OF TRAINING, FINE-TUNING, OR IMPROVING MACHINE LEARNING OR ARTIFICIAL INTELLIGENCE MODELS.

12.1 AI Provider Agreements

Parcha Labs maintains contractual agreements with all third-party artificial intelligence providers used within the Platform that explicitly prohibit the retention of Customer Data beyond the immediate processing required to deliver the Services. These agreements ensure that Customer Data submitted to AI providers is not stored, cached, or retained by such providers after processing is complete.

12.2 No Training on Customer Data

Parcha Labs has entered into agreements with all AI providers that explicitly prohibit the use of Customer Data for training, fine-tuning, improving, or otherwise developing machine learning or artificial intelligence models. Customer Data processed through the Platform will not be used to train any AI systems, whether by Parcha Labs or its AI providers.

12.3 Parcha’s Commitment

Parcha Labs shall not use Customer Data for the purpose of training, fine-tuning, or improving any machine learning or artificial intelligence models, whether owned by Parcha Labs or third parties. This commitment applies to all Customer Data, including but not limited to queries submitted to the Platform, documents uploaded by Customer, and any outputs generated by the Services.

Contact Information

If you have questions about these Terms of Service, please contact us at support@parcha.ai.